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제목 20191225-0000335 ordered not yet shipped
작성자 M**** (ip:)
  • 평점 5점  
  • 작성일 2020-02-04 15:31:43
  • 추천 추천하기
  • 조회수 713
Dear Sir or Madam,

I ordered an orgel and two mini lightsticks on 25/12 and paid within pre-order period. Why does not my order shipped?

Here is my payment info.
Name: MAKHOITU
Bank: 우리
Bank account: 1002-859-775797
Date and time: 25/12/2020 01:03

Thank you
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  • KPOP STORE 2020-02-05 17:32:09 0점
    수정 삭제 댓글
    스팸글 Hello. This is KPOPSTORE.

    For your order, it is an order containing a pre-sales product and will be shipped together when the Orgel product is shipped.

    For Ha Sung Woon - Orgel products, shipping will be carried out in sequence as soon as the goods are delivered to us as custom manufactured goods.
    Products are shipped daily except during the Lunar New Year holiday period, from 1/17th (Friday) to Feb. 20th (Thursday).

    Once your order has been shipped, we will enter your shipping number.
    Please check the details of the shipping schedule as applicable. If you have any problems, please contact us by posting and we will help you.

    For more information, please refer to the pop-up notice on the KPOPSTORE homepage.

    I'm sorry for the inconvenience, and I'm shipping the goods as soon as they're received.
    Please understand the difficulty of guiding us on the exact delivery schedule.

    Thank you.
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